
Sep 29, 2025
Warfighter Experience is the Difference
Mike Aleo
Technology for defense often fails not because it lacks features, but because it ignores the people who have to use it. Too many tools are designed for program managers or shareholders, not for the operator under pressure or the analyst racing the clock.
At LGNDX, Warfighter Experience is the lens we design through. We sit with enlisted operators and officers, with civilian analysts and corporate blue teamers. We listen, observe, and build alongside them. The insights aren’t theoretical—they come from real users in real scenarios, where minutes and clarity make all the difference.
That’s why we obsess over flow, interface, and cognitive load. It’s why we test fast, iterate faster, and measure success in usability, not just compliance. If a system isn’t trusted, intuitive, and quick to action, it’s a liability.
Warfighter Experience isn’t a phase of our process—it is the process. It’s how we ensure the right tool is ready when the mission calls.